Refund policy

Due to  the intimate nature of waistbeads, ALL SALES ARE FINAL. No refunds or exchanges are accepted. For damaged strands, you will need to send a picture of the damages within 7 days from receiving your package to be approved or denied for a repair or replacement strand. Any gifts or giveaway items are not eligible for replacement. Should your strand need to be repaired after the 7 days time there will be a fee that needs to be collected before the repair starts.